Business Overview
Fusion is a customer experience (CX) service provider delivering high-end, complex and integrated CX solutions across multiple channels, including voice, email, chat, social media and messaging, in a cost-effective manner with technology at the core of its service delivery model (Source: Everest Report). With a strong human-and-technology philosophy, Fusion CX combines deep domain expertise with a suite of proprietary AI-driven tools to enable intelligent, multilingual and omnichannel customer engagement at scale. It focuses on key industry verticals such as telecom and utilities, healthcare and life sciences, high-tech and technology, BFSI, and retail, where it has built strong domain specialisation.
Objects of Issue
- Repayment of certain outstanding borrowings availed by the (i) Company; (ii) certain Subsidiaries
- Investment in step-down subsidiaries Omind Technologies Inc. & Omind Technologies Pvt. Ltd. for IT tool upgrades (Arya and MindVoice)
- Pursuing inorganic growth through acquisitions, strategic initiatives, & general corporate purposes
Financial Performance
(Rs. in crores)
| Particulars | Dec-24 | Mar-24 | Mar-23 | Mar-22 |
|---|---|---|---|---|
| Revenue | 925.55 | 991.32 | 1,104.99 | 748.02 |
| PAT | 47.24 | 36.26 | 39.84 | 43.87 |
| Net Worth | 323.91 | 270.18 | 237.21 | 190.38 |
| Borrowings | 258.37 | 210.61 | 134.96 | 95.92 |
| Assets | 919.25 | 768.02 | 603.22 | 470.87 |
| NAV (₹) | 25.70 | 21.44 | 18.82 | 15.11 |
| EPS (₹) | 3.75 | 2.88 | 3.16 | 3.48 |
KPIs
EBITDA
10.55%
PAT
3.66%
ROE
13.37%
ROCE
19.56%
- All the data pertains to FY 2023-24.
- PE, PB, and market capitalization are calculated based on the Upper Price Band.
Shareholding
Promoter
99.28%
Public
0.72%
Management
Frequently Asked Questions
What is Fusion CX IPO?
When will Fusion CX IPO open?
What is the GMP of Fusion CX IPO?
What is the lot size of Fusion CX IPO?
When is the allotment of Fusion CX IPO?
What is the listing date of Fusion CX IPO?
What is the subscription of Fusion CX IPO?
What is the price band of Fusion CX IPO?
How to check allotment status of Fusion CX IPO?
How to apply Fusion CX IPO in Zerodha?
- Go to Kite App → Tap on Bids → Tap on IPO
- Select the IPO → Tap on apply → Enter UPI ID
- Enter Qty and Price
- Submit the application
- Approve the UPI Mandate on your UPI app
How to apply Fusion CX IPO in Groww?
- Go to Groww App → Stocks Section → Select IPO option
- Select the IPO you want to apply
- Enter your bid details and price
- Enter UPI ID & submit
- Approve the UPI Mandate on your UPI app
How to apply Fusion CX IPO using ASBA?
- Log in to your bank's net banking portal.
- Navigate to the 'IPO' or 'ASBA' section.
- Select Fusion CX IPO from the list of available IPOs.
- Enter the required details: Bid quantity, Price, DP ID & Client ID, etc
- Submit the application.
- Money will remain blocked till the refund date